Pricing to make you smile!

Opinyin Surveys Pricing

Opinyin  Surveys pricing is designed to make the power of feedback sentiment analysis affordable for any business.


Starter

Growth

Scale

Pro

Enterprise

Price1

£15/mo

£39/mo

£79/mo

£199/mo

From £399/mo

Typical no. of conversations2

~750

~2,000

~5,000

~15,000

Custom

Capture Platforms3

1

3

5

7

Unlimited

Action Platforms4

1

2

3

4

Unlimited

Advocate Opportunity Detection

✓

✓

✓

✓

✓

Customer Rescue Opportunity Detection

✓

✓

✓

✓

✓

Custom Signal Detection

X

X

X

X

✓

Process Triggering

✓

✓

✓

✓

✓

Weekly Opportunity Summary Report 

X

✓

✓ per manager

✓ per manager

Custom

User accounts

1

1

3

5

Unlimited

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1. Pricing in USD and Euros is also available. Please get in touch, and we will be pleased to give prices in those currencies.

2. Conversation volumes are indicative only and based on average usage. Actual usage is calculated from the volume of content processed.

3. Capture platforms are any platform where your customers are talking to you or about you, i.e. chats, surveys, reviews, emails, call transcripts, etc

4. Action platforms are any platform that you use to reach out to your customers, i.e. CRM, marketing automation, customer service, email automation, etc


Included in price

  • A.I. Sentiment Analysis Included
  • Custom Survey Styling & Branding
  • NPS, CSAT, CES Templates plus more
  • Real Time Dashboard
  • Multinlingual
  • Single User Account
  • Unlimited Concurrent Active Surveys
  • Unlimited Questions Per Survey
  • Automatic Pain & Pleasure point detection
  • Multiple Question Chaining
  • Email, SMS, Chat & Social Media Friendly
  • Embedded & Popup Website Options
  • Online Support Portal

Add on options available at extra cost:

  • Enterprise User & Survey Management
  • Unlimited Users
  • Unlimited Locations and Teams
  • Up To 5 Level Feedback Categorisation
  • CX Improvement Analysis Reports
  • Product Development User Story Analysis Reports
  • Advocate, Referral and Churn Detection
  • 3rd Party Platform Action Triggering
  • API Access
from just

$

35/mo

($420 billed annually or $42 billed monthly)

(exc. taxes where applicable)


Included in price

  • A.I. Sentiment Analysis Included
  • Custom Survey Styling & Branding
  • NPS, CST, CES Templates plus more
  • Real Time Dashboard
  • Multinlingual
  • Single User Account
  • Unlimited Concurrent Active Surveys
  • Unlimited Questions Per Survey
  • Automatic Pain & Pleasure point detection
  • Multiple Question Chaining
  • Email, SMS, Chat & Social Media Friendly
  • Embedded & Popup Website Options
  • Online Support Portal

Add on options available at extra cost:

  • Enterprise User & Survey Management
  • Unlimited Users
  • Unlimited Locations and Teams
  • Up To 5 Level Feedback Categorisation
  • CX Improvement Analysis Reports
  • Product Development User Story Analysis Reports
  • Advocate, Referral and Churn Detection
  • 3rd Party Platform Action Triggering
  • API Access
from just

£

25/mo

(£300 billed annually or £30 billed monthly)

(exc. taxes where applicable)